10. Five Ways Law Firms Can Use Design Thinking to Solve PROBLEMS


Steve Glaveski

Creating a culture of creativity is becoming a priority for organisations all across the globe, with 82% of companies believing that there is a strong connection between creativity and business results. In recent years, there has been an evident push from law firms to develop lawyers that are human-centred. IDEO partner, Rochael Soper Adranly, coined the term “human-centred lawyers” and describes them as “those who can treat legal problems as human problems, translate legal complexity into relatable frameworks, and navigate tension and conflict with skill, patience, and respect for all stakeholders involved”.

To develop these human-centred lawyers, law firms are starting to upskill their lawyers in design thinking, a popular process for creative problem-solving.  

Here are five ways design thinking can help law firms get an edge on the competition.



NewLaw Academy: www.newlawacademy.com

Email me: steve@collectivecamp.us  

about the author

Steve Glaveski is a Harvard Business Review contributor on all things high-performance at work. He is the author of Employee to Entrepreneur (Wiley, 2019), and co-founder of Collective Campus, the boutique consultancy behind NewLaw Academy that has generated millions of dollars selling discretionary services to many of the biggest organizations in the world - without the benefit of an established brand,pre-existing relationships, a corporate card, or a large team. Steve previously consulted to the likes of King & Wood Mallesons, Mills Oakley, and Cornwalls, and worked in consulting for EY and KPMG.

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